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Why Instagram works

December 4th, 2011 No comments

There are many photo editing apps and many offer some kind of sharing.

Yet Instagram (see my previous post) is way ahead of the pack in popularity and buzz. This fantastic article goes into why. My favourite aspect is about how it deliberately limits its functionality. you can only load one image at a time. Imagine how natural it would seem to add many at once. But that would detract from the product’s simplicity and delight.

Design is finished not when there’s nothing left to add, but when there’s nothing left to take away.

Thank you Steve

October 6th, 2011 No comments

Motorhead at half speed

March 10th, 2011 1 comment

All great ads have a clear insight and planning idea behind them. This french ad for Kronenbourg 1664 is all about slowing down with a beer, and the Motorhead execution is lovely.

I bet Grolsch wish they’d thought of it.

via Dangerous Minds

Ever noticed how hard it is to be unpleasant on Facebook?

February 19th, 2011 No comments

There’s no Dislike button, it’s tricky to block people and there’s no option to Reject event invites (you can only Ignore them). It’s all terribly inoffensive.

And that’s a key reason for Facebook’s incredible success.

The internet can be a horrible place. People shoot off unfair blog posts, thumb down your comments on YouTube and have you ever read the article comments on the Daily Mail website. Or even worse, the Guardian!?!

Facebook offers a Disnified version of the internet for people. Everything is OK and you won’t get bruised. It’s like going back to the playground, but this time there are no bullies. Everyone has to wear a name tag and play nice.

We’re all vulnerable and we all have egos. Zuckerberg is either a genius or he’s stumbled on a genius idea.

Please Like this post.


Ten principles of good design

December 5th, 2010 No comments

This list of Dieter Rams design principles is eternal. I expect that the work of Apple’s Jonathan Ive would stand up well to this test. Picture the iMac/iPod/iPhone as you read down it.

I’m reminded of that wonderful aphorism about design being complete not when there’s nothing left to add, but when there’s nothing left to take away.

Vitsœ’s designer, Dieter Rams. Photograph by Abisag Tüllmann

Categories: authenticity, design, product, strategy Tags:

No, the iPad will not save magazines

June 20th, 2010 1 comment

The iPad is a gorgeous media consumption device. It’s desirable, it’s selling like hotcakes and buying apps is easy. Print media owners shackled by declining sales can be forgiven for willing it to their saviour.

It won’t be.

As the paltry sales of GQ’s iPad app indicate, simply having an app isn’t enough. The dirty truth is that no-one ever wanted a magazine. Just as Coke sells happiness rather than fizzy drinks, what people actually get from mags are:

  1. Signalling. What magazine you hold up on the train carriage, or have on your coffee table sends a message about how you see yourself – be it Viz, the Economist or Wallpaper
  2. Passing the time. Mags work great to wile away train journeys and lazy bath-times
  3. Special interest Whether you love cars, photography, cycling or houseboats, there’s a mag for you.
  4. Sense of belonging People like feeling part of a community and sharing tips.

Magazines have delivered on these benefits very well for decades. The challenge is that digital does all of these better, or changes them:

  1. No-one knows what you’re reading. It’s the device itself that says something about you. iPad v Kindle, and iPhone v Android is the new Mods v Rockers.
  2. You’re never alone with a mobile. Yes you can read magazine-like articles and look at professional photos, but you’re more likely to listen to music, watch episodes of Glee, email your friends or check-in at a foursquare location.
  3. Niche interests are hyper-served by digital. I’m not just interested in digital photography, I want to read in-depth articles on not only Canon lenses, but that particular lens, and those particular types of shots
  4. Sense of community has of course been owned by the massive, real-time, rich media interactions of social media. I want to know now what people think of that Cameroon goal.

That all said, magazines will not die. Print has winning attributes of portability, ever-lasting battery life and brings a simple, tactile pleasure. However, it will of course change. There will be fewer titles and producing them will become a leaner, tougher, much less pleasant game. Print dollars really will be replaced by digital cents. Get over it.

My counsel is:

  • Think brand and not product. Top Gear is the shining example of a media brand that has transcended its format and is thus less vulnerable to channel shift.
  • Embrace failure. There are no certainties in this era of disruption. Things will not settle down, and it is delusional to ‘wait and see’. No-one has a right to survive. The only viable strategy is to keep testing and keep learning.

The social web just got go-faster stripes

April 22nd, 2010 No comments

When it’s easy even for non-techies like me to add social plug-ins to websites, we better get ready for an explosion of ‘Like’ buttons, activity streams and friend recommendations all over the web.

Google must be thinking very hard tonight.

I don’t want Starbucks to sort my car rental

February 10th, 2010 No comments

I don’t want Coke to sell me a toaster. And I don’t want Google to be my social platform.

Just because you’re big doesn’t mean you can win at anything

Google is about making digital information accessible, facebook is my social network

Categories: branding, product, strategy Tags:

Where is my mind?

January 22nd, 2010 No comments

Most holiday advertising gets no more sophisticated than showing sun-soaked beaches with a cocktail in near focus.

Which is why it’s nice to see The Body Holiday. Their proposition is crystal clear and seems to tap into a genuine consumer insight.

Categories: advertising, strategy Tags:

Champions of search neutrality – how Google might win the PR war against Murdoch

November 24th, 2009 No comments

Rumours abound that Murdoch and Microsoft might team up to make Bing the only place where News International content can be found in search.

As a stick to wield at Google, it’s pretty much the only one Rupert has. And as they trail by miles in search share, Microsoft won’t miss an opportunity to team up and gain an edge either.

It must be tempting for Google in turn to consider exclusive deals with Murdoch’s competitors.

But what do consumers want? Imagine a world where you have to know “I can find this kind of content on Google but that on Bing, or that on Google but not on Bing”. It’d be awful. Like having to dial 118 118 for these phone numbers, but 118 247 for those phone numbers.

We want everything in one place.

I wonder whether Google would open up a PR front championing “search neutrality“? i.e. position themselves as wanting to bring you the whole web and de-position others as wanting to fence it off.

Categories: disruption, pr, strategy Tags: